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Assistant Manager

The Assistant Manager plays a crucial role in overseeing and supporting the day-to-day operations, and assisting the Centre Manager in various aspects of running an OsteoStrong health and wellness centre. Their primary responsibilities fall into 3 areas: delivery and oversite of member sessions; membership growth, centre operations. Additionally, they support the Session Coaches by providing mentoring, ensuring they deliver high-quality sessions, and maintaining a safe and hygienic centre environment. The Assistant Manager contributes to the overall success of the OsteoStrong Centre by fostering a positive and efficient atmosphere that promotes the health and well-being of the staff and members.

This unique opportunity to become part of our team comes with:

  • Specialist training & certification in OsteoStrong technologies
  • Generous remuneration – Salary, plus Superannuation
  • Uniform
  • Flexible working hours
  • Genuine opportunity to grow within a blue ocean brand
  • Ongoing support and mentoring from experienced leaders within the national team. 

About you:

  • High energy, people person, team player
  • Excited by giving to others
  • Enthusiastic, kind, compassionate & reliable
  • Impeccable integrity, honesty & fairness
  • Dedicated to best practice and personal accountability
  • Possess excellent communication & customer service skills
  • Demonstrated growth mindset, willingness to learn
  • Strong IT skills / passionate about technology
  • Pro-active & driven to achieve targets
  • Curious, adaptable & resilient
  • Proven leader in the health & wellness industry

Key Responsibilities:

  • Manage the day-to-day operations of the centre
  • Drive the growth of the centre through membership sales
  • Conduct local area marketing activities and events
  • Lead a team of coaches to deliver 1:1 coaching to members
  • Maintain up-to-date member records
  • Deliver incredible customer service experiences
  • Participate in networking, promotion & member events
  • Deliver discovery sessions to engage new members
  • Work collaboratively with the team to maintain our centre standards
  • Champion the strengths and passions of your team!

Requirements:

Allied health, exercise, fitness or wellness credentials are highly desirable. This is a fast-paced role and requires high attention to detail.  

  • Minimum 2 years of management experience in a similar role
  • Proven success in achieving membership sales targets
  • Australian permanent residents only

Our centre hours vary across the week and may include some early evenings and weekends – full details on the relevent centre page.

Please note if successful, you will be required to complete approx 10 hours of paid online training (flexible) plus a week of paid onsite training. Onsite training will be conducted in Melbourne.

To apply please provide a cover letter and current resume including references. Only applicants who do so will be considered.

To find out more about OsteoStrong centres visit your local centre Locations

Job Type: Full Time
Job Location: Crows Nest Launceston

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